The NowForms Fax Module seamlessly integrates into the NowForms server allowing your company to intelligently route documents to be printed or faxed. Save time and money by faxing transactional documents that are typically mailed. Your organization easily defines the NowForms logic for determining which documents are printed or faxed and can be set up. These rules can be set by customer, type of document or any other data associated with the print file.
FACSys Feature:
Sending / Receiving / Routing
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FACSys Platform
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Sending
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Send faxes via Print-to-Fax or Print-to-E-mail
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Send faxes programmatically using Embedded Print Codes or the Active Fax Messaging
Software Development Kit (AFM/SDK)
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Send faxes using Microsoft Office application integration
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Support for Microsoft Exchange mail server
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Support for Lotus Notes mail server
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Support for Groupwise mail server
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Support for generic SMTP connectivity
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Send faxes only to an ‘Inclusion List’
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Denial of faxes sent to a ‘Blocked List’
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Send faxes from supported MFP platforms or FACSys Web Access v.5.1 with supported
attachment types
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Send faxes from desktop client with ability to add supported attachment types
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Send faxes from e-mail client with supported attachment types
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Enhanced notification templates (as part of the Microsoft Office 2007 and SharePoint
Add-On)
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Compose faxes using the Microsoft Office 2007 FACSys Fax Wizard
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Unique Caller ID selectable for each user
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Matching Pattern wild cards for Outbound routing table rules (requires fewer rules)
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Receiving
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Receive faxes via Desktop Client/Web Browser Client (FACSys Web Access v.5.1)/E-mail
Client
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Delivery in PDF and/or TIF image to the recipient
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Delivery of optional OCR'd text to the recipient
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Route based on recognized (OCR'd) text of received fax to recipient (person or folder)
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Enhanced notification templates (as part of the Microsoft Office 2007 and SharePoint
Add-On)
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Routing
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Route inbound faxes based on Line Routing, DID, DNIS, CSI, ANI
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Route inbound faxes based on OCR of content to recipient
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Outbound faxes delivered based on Least Cost with Server-to-Server Routing
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Automatic delivery and workflow based on an attached Barcode
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Round-robin routing for workflow
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Rendering
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Option for local desktop client rendering of outbound documents
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Included in core product - PDF, PS, PCL rendering
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[Server installed] Microsoft Office product allows rendering of all Microsoft Office
type documents
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Transmission
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Support for Boardless/Host-based media network fax communication tools (T.38 Protocol
- SIP or H.323) with Brooktrout SR140 implementation
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Support for Boardless/Host-based media network fax communication tools (T.38 Protocol
- SIP ) with FACSys over IP (FoIP) native implementation
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Support for Cisco 2811 Gateway with FACSys over IP (FoIP) native implementation
for PSTN connectivity
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Support for Cisco UCM 6.1 with FACSys over IP (FoIP) native implementation for PSTN
connectivity
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Support for AudioCodes Mediant 1000 Series Gateways with FACSys over IP (FoIP) native
implementation for PSTN connectivity
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Support for Quintum Tenor DX and AS Series Gateways with FACSys over IP (FoIP) native
implementation for PSTN connectivity
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Support for Cantata / Brooktrout / Dialogic analog and digital, fax cards for PSTN
connectivity
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Support for Mainpine analog fax cards for PSTN connectivity
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Prevention of dialing to the same number if already in use (to reduce busy signals)
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Collaboration Tools
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Managed Users provides full access of staff FACSys folders to supervisors
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Optional manager approval of outbound items
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Delivery/Non-Delivery notifications can be delivered to groups and/or multiple email
recipients
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FACSys Features:
Management / Deployment / Support
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FACSys Platform
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Management & Deployment
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Support for 64-bit Windows Operating Systems
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Integration with Active Directory including synchronization with Active Directory
without extending the Schema
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Manage FACSys via FACSys Management Tool external to FACSys Administrator Console
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Connector required for installation on Exchange Server
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SMS silent-push deployment of FACSys [Desktop - RP] Client
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FACSys 4.9.x to FACSys Enterprise Migration Tool
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Single login to a server farm or cluster with FACSys Web Client
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VMWare deployment fully supported for FoIP environments
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Hyper-V deployment fully supported for FoIP environments
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Central management of all FACSys servers from a single Administrative Console
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Optional automatic user account creation
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Administrator configurable five (5) logs with six (6) levels per log
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Logs identified by created date and log type
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Automatic Server to Server Failover & Monitoring
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FACSys Servers configured in a farm or clustered environment can monitor each other,
offering failover and redundancy features
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Add, Modify, Rename Server farm/cluster connection from inside Administrative Console
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Single login to a server farm or cluster with FACSys Web Access v.5.1
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Optional configuration of Communications and Application Servers for added efficiency
and redundancy
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Support for Network Load Balancing and Clustering
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Application Monitoring / Redundancy
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The FACSys Monitoring Service works in conjunction with a network management system
to provide notification of fax server availability
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FACSys Desktop Client automatically reconnects after server restart and/or network
disconnect
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Administrator Program automatic reconnect after server restart and/or network disconnect
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Compliance & Content Management
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Complete Audit Trail display functionality for fax messages handled by the system
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Enhanced header format
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Reporting
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Business Objects Crystal Reports v. 11 reporting templates with graphs
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25 pre-configured Crystal Reports available
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Customizable DR (Delivery Report) and/or NDR (Non-Delivery Report)
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Database
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SQL Express only
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SQL Instance must reside local to appliance/server
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All Operational Metadata stored in MS-SQL (MS-SQL 2000 or 2005)
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Optional fax image storage in database
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Optional fax image storage in customizable file system location
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Scalability
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Benchmark Tested to 1.2 million+ system-specific documents with no performance loss
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Choice of user or channel-based licensing models
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Channel / User Limits
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Security
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Windows NT Authentication
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Windows NT Authentication or SA + password for MS-SQL
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Available Managerial/Work-flowed Approval for outbound faxes
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Support
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Modified FAST Support Program (next business day response) available
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FAST Support Program available
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Enhanced 7x24 Support Available
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Training
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On-demand training for support contract holders via downloadable Viewlets or on-demand
Web Seminar
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Integration With Other Applications / Devices
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Support for embedded codes with FACSys Queue Monitor
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Support for AFM/SDK (Active Fax Messaging Software Development Kit)
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Support for AFM/SDK (.NET 2.0)
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FACSys Web Services allows for development of web standards based application integration
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Support for Microsoft Office 2003 Word Macro submission
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Integration with SharePoint Content Management System
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FACSys SAP Connector allows for SAP application integration
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Fax enable multi-function peripherals with EFI SendMe
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Fax enable multi-function peripherals with eCopy ShareScan OP
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FACSys Desktop application connectivity for Brother MFP devices enabling users to
transmit new fax messages directly from the device.
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FACSys Connector for Sharp OSA-Enabled MFP devices fully integrates with AR- and
MX-series MFPs, enabling users to transmit new fax messages and print incoming faxes
directly from the touch screens of these devices
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FACSys connectivity for HP MFP devices enabling users to transmit new fax messages
directly from HP multifunction devices
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FACSys connectivity for Canon MFP devices enabling users to transmit new fax messages
directly from LAN fax enabled multifunction devices
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FACSys connectivity for Xerox MFP devices enabling users to transmit new fax messages
directly from LAN fax enabled multifunction devices
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FACSys connectivity for Ricoh MFP devices enabling users to transmit new fax messages
directly from LAN fax enabled multifunction devices
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Language Support
(FACSys Web Client & AFM/SDK)
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FACSys Web Client supports double-byte CHS, CHT, Japanese, Thai in all views
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FACSys Web Client supports all right-to-left reading languages in all views
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FACSys Web Client supports selected European languages and fonts
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Cover Page supports all language fonts in To, From, Subject and Note fields
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AFM-SDK supports all language fonts in To, From, Subject and Note fields
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Rendering supports all language fonts in To, From, Subject and Note fields
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